MySize Privacy Policy
Last Updated: June 15, 2024
MySize, operated by SigmaTau ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.
We operate in accordance with the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018.
Summary of Key Points
- We collect personal information for account management and app functionality
- Your measurements are only shared with others if you explicitly choose to share them
- You have full control over your data with rights to access, correct, and delete
- We use standard security measures to protect your information
- You can delete your account and data through the app or by contacting us
1. Information We Collect
We may collect several types of information from and about users of our application, including:
- Personal Information: Email address, phone number, and authentication information when you register for an account
- Profile Information: Any additional information you choose to provide in your profile
- Measurement Data: Size and measurement information you input into the application
- Usage Data: Information about how you use our application
- Device Information: Information about your mobile device and internet connection
- Advertising ID: Android Advertising ID for personalized advertising experiences
2. How We Collect Your Information
We collect information:
- Directly from you when you provide it to us (e.g., when registering, entering measurements)
- Through authentication methods including email, phone number, Google, and Facebook authentication systems
- Automatically when you use the application (e.g., usage data)
- Through device identifiers like the Android Advertising ID
3. How We Use Your Information
We may use the information we collect about you for various purposes, including:
- Providing and maintaining our service
- Personalizing your experience with our application
- Facilitating the sharing features you actively choose to use
- Improving and developing our application
- Communicating with you about updates or changes
- Ensuring the security of your account
- Complying with legal obligations
- Delivering personalized advertisements based on your preferences and usage patterns
4. Data Sharing and Disclosure
We may share your personal information in the following situations:
- With Your Consent: When you choose to share your measurements with specific users through our sharing feature
- Service Providers: With third-party service providers who perform services on our behalf (e.g., Firebase for authentication and storage)
- Ad Partners: With advertising partners to display relevant ads within our application
- Legal Requirements: If required by law, regulation, or legal process
- Business Transfers: In connection with any merger, sale of company assets, or acquisition
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.
6. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
7. Your Rights
Under the UK GDPR, you have the following rights:
- Access: You can request copies of your personal information
- Rectification: You can request that we correct inaccurate information
- Erasure: You can request that we delete your personal information in certain circumstances
- Restriction: You can request that we restrict the processing of your information
- Data Portability: You can request a copy of your information in a machine-readable format
- Objection: You can object to our processing of your personal information
To exercise any of these rights, please contact us using the information provided below.
8. Data Deletion Mechanism
You have the right to request deletion of your personal data. To exercise this right:
Deletion Options
- In-App Deletion: You can request data deletion directly within the app under Settings → Privacy Data → Delete Account
- Email Request: You can send a deletion request to our privacy team at privacy@sigmatau.co.uk
- Meta/Facebook Users: If you used Meta (Facebook) to login, you may also request deletion through Facebook's settings
We will process all deletion requests within 30 days of receipt. We may require verification of your identity before processing deletion requests.
Upon confirmation of your request, we will delete all personal data associated with your account from our servers. Please note that some information may be retained for legal purposes or as anonymous aggregated data.
For detailed instructions on how to delete your data, please visit our Data Deletion Instructions page.
9. Android Advertising ID
Our application uses the Android Advertising ID (AAID) for advertising purposes:
- The AAID is a resettable identifier provided by Android that allows us to serve relevant advertisements
- We do not link the AAID with personally identifiable information
- You can reset your Advertising ID at any time through your device settings
- You can opt out of personalized advertising by enabling "Opt out of Ads Personalization" in your device settings
- Opting out will not disable advertisements but will limit the use of your Advertising ID for personalized ads
10. App Permissions
Our application requires the following permissions to function properly:
- Internet Access: Required to connect to our servers and provide core functionality
- Camera: Only used when you choose to take photos for your profile or measurement documentation
- Storage: Required to store measurement data locally on your device
- Notifications: To send you important updates and reminders
You can manage these permissions at any time through your device settings. Disabling certain permissions may limit app functionality.
11. Children's Privacy
Our application is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under 13.
12. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
13. Third-Party Authentication
Our application offers authentication through third-party services, including:
- Phone Authentication: We may use your phone number for verification purposes
- Google Authentication: If you choose to sign in using Google, we will receive basic profile information from Google
- Facebook Authentication: If you choose to sign in using Facebook, we will receive basic profile information from Facebook
Please review the privacy policies of these third-party services for more information about how they handle your data.