Data Deletion Instructions
These step-by-step instructions will guide you through deleting your MySize account and all associated data. Following these instructions will permanently delete your account and all personal information from our systems.
Method 1: In-App Deletion (Recommended)
The easiest way to delete your MySize account is directly through the app:
1 Open the MySize App
Launch the MySize app on your device and sign in to your account if you're not already logged in.
2 Navigate to Settings
Tap on the profile icon or menu in the bottom navigation bar, then select "Settings" from the options.
3 Access Privacy Data
In the Settings menu, scroll down and look for "Privacy Data" option. Tap on it to proceed.
4 Select Delete Account
On the Privacy Data screen, tap the "Delete Account" button at the bottom of the screen.
5 Confirm Deletion
A confirmation dialog will appear. Read the information about what will be deleted, then tap "Yes, Delete My Account" to confirm.
You may be asked to re-enter your password or verify your identity for security purposes.
6 Completion
After confirmation, your account and associated data will be scheduled for deletion. You'll receive a confirmation email once the process is complete.
Method 2: Facebook/Meta Users
If you signed up for MySize using Facebook (Meta), you can also initiate deletion through Facebook:
Deletion Through Facebook
- Go to Facebook and log into your account
- Access your Settings
- Navigate to "Apps and Websites"
- Find and select "MySize" from the list
- Click "Remove" and confirm the removal
This will trigger the data deletion process on our end for your MySize account.
Method 3: Email Request
If you're unable to access the app, you can request data deletion via email:
Email Deletion Request
- Send an email to privacy@sigmatau.co.uk
- Use the subject line: "MySize Data Deletion Request"
- In the email body, include:
- Your full name
- The email address associated with your MySize account
- A clear statement requesting deletion of your account and data
- Our team will respond to verify your identity
- Once verified, we'll process your deletion request
After Deletion
Once your deletion request has been processed:
- Your account will be permanently deleted
- All personal information will be removed from our active systems
- Your measurements and sharing history will be deleted
- You will no longer be able to access the MySize app with your credentials
- Any shared measurements with other users will also be removed
Need Help?
If you have any questions or need assistance with data deletion, please contact us at:
Email: sigmatau@sigmatau.co.uk